Thank you for your purchase. We hope you are happy with The Jimmy
Stick. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
Returns
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition.
Return Process
To return an item, please email customer service at Support@TheJimmyStick.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:
The Jimmy Stick, LLC
Attn: Returns
RMA#
2300 NW 33rd Ave.
Cape Coral, FL33993
United States
Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement (depending on your credit card company). We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at Support@TheJimmyStick.com to arrange for a refund or exchange.
Questions
If you have any question concerning our return policy, please contact us at Support@TheJimmyStick.com